How fixing someone else’s problem broke my computer


I experienced a situation materialize to me this week which is well worth sharing.

A person of my co-staff is performing on a graphic design and style project, and she wanted to incorporate some fonts to her computer to edit a document.

For all those who really don’t know the term, a font is a typeface. Just about every typeface on your laptop or computer is an actual file that wants to be put in right before you can use it.

Immediately after I discovered the font information she wanted, I resolved to put in just one on my laptop as a refresher just before I helped her. I hadn’t set up a font on a Home windows Pc in a number of decades.

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She was performing remotely, so we set up a Microsoft Groups assembly. She shared her display with me, and I walked her through putting in the fonts.

That ought to have been the end of the story, but it was not.

It is not uncommon for there to be a observe-up question or issue when I function on a pc, but this time the trouble manifested on my Computer system.

Soon after that Groups assembly, I recognized that the default font on my world wide web browser experienced improved. It was now a unique typeface that was really thin and italic. It was not at all what I was applied to seeing.

I began troubleshooting by restarting the browser — in this occasion, Google Chrome.

Similar font challenge.

Then I made positive Chrome was up to date and restarted my Computer system.

Exact font challenge.

I released Firefox to see no matter if the dilemma was constrained to Chrome or was more prevalent.

Firefox had the same font issue.

Aha. It was a process font difficulty.

I searched for the conditions “browser,” “default font” and “changed” and I observed an article named “Why has my browser font adjusted by itself?”

The posting normally takes you by means of the actions of troubleshooting, like seeking a various browser, then deleting any problematic fonts.

The posting suggests to delete any just lately extra fonts, and of class I had mounted 1 earlier in the week.

I uninstalled the font (Helvetica Neue, if you are curious) and restarted my Computer system, and my browsers’ default font returned to typical.

I have preset an awful large amount of pcs, but this was the first time I can don’t forget that fixing a difficulty for a person else triggered an concern with my computer system.

It was a superior troubleshooting exercising.

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